EU Data Act Notice

Version: v1.0
Effective Date: 2025-09-12

This Notice is provided in accordance with the EU Data Act (Regulation (EU) 2023/2854) (the "EU Data Act").

1. Connected Products Overview

Connected Product means an item that obtains, generates or collects data concerning its use or environment and that is able to communicate product data via an electronic communications service, physical connection or on-device access, and whose primary function is not the storing, processing or transmission of data on behalf of any party other than the user.

Dongle/Stick
STB
AloT Smart Speaker

The functions of these connected products, as well as details regarding the data they generate and how it is handled, are described in the following sections of this notice.

2. Data Generated/Collected by Connected Products

Data Name	Data Description	Data Format	Estimated Volume	Continuously and in real time	Storage Location
WiFi	Record WiFi connection status and network information	xml	about 100K	Real-time generation	Only store locally
Bluetooth	Connection management, device authentication, function invocation, performance optimization, and ensuring data is not accessed by unauthorized applications	txt	about 10K	Real-time generation	Only store locally
Display	Check screen definition, monitor the connection status of display devices, and dynamically turn on/off video output	txt	about 4K	Real-time generation	Only store locally
Dropbox	Capture system exception logs and application crash information	txt	about 4K~1M	Real-time generation	Only store locally
Logcat	System and application runtime status monitoring, troubleshooting, and performance optimization	txt	about 2M	Real-time generation	Only store locally
Location	Estimate location after the device connects to WLAN	db	about 1M	Real-time generation	Only store locally
Microphone	Collect user voice information for app and program searches conducted via microphone	bit	about 50K~500K	Real-time generation	Only store locally
CPU/Memory awareness	Application records, remaining storage space, and memory usage	txt	about 10K~50K	Real-time generation	Only store locally

Data Name	Data Description	Data Format	Estimated Volume	Continuously and in real time	Storage Location
WiFi	Record WiFi connection status and network information.	txt, conf	about 10K	Real-time generation	Device-side
Display	Check screen definition, monitor the connection status of display devices, and dynamically turn on/off video output.	txt	about 4K	Real-time generation	Device-side
Dropbox	Capture system exception logs and application crash information.	txt	about 4K~1M	Real-time generation	Device-side
Logcat	System and application runtime status monitoring, troubleshooting, and performance optimization.	txt	about 2M	Real-time generation	Device-side
Location	Estimate location after the device connects to WLAN.	db	about 1M	Real-time generation	Device-side
Microphone	Collect user voice information for app and program searches conducted via microphone.	txt	about 50K~500K	Real-time generation	Device-side
Infrared Pairing Status	Records and identifies whether infrared pairing was used.	txt	About 1120 bytes per time	Real-time generation	Device-side
CPU/Memory awareness	Application records, remaining storage space, and memory usage.	txt	about 10K~50K	Real-time generation	Device-side
LockState	Records device lock status.	json	about 50K~500K	Real-time generation	Device-side
Status	Displays device online status for device management.	txt	about 10K~50K	Real-time generation	Not stored
Time	Displays device activation time, last online time, and last report time for device management.	txt	about 10K~50K	Real-time generation	Not stored
Ethernet	Displays network status information (IPv4, Subnet, Gate-way, DNS).	txt	about 10K~50K	Real-time generation	Not stored
Version	Displays system software version and kernel version.	txt	about 10K~50K	Real-time generation	Not stored
Chipset	Displays SoC platform name.	txt	about 10K~50K	Real-time generation	Not stored
UpTime	Displays system uptime.	txt	about 10K~50K	Real-time generation	Not stored
UploadDataflow	Displays cumulative upload traffic.	txt	about 10K~50K	Real-time generation	Not stored
Antenna data(Antenna installation type,LNB Power,22 kHz)	Configures antenna parameters during device use.	txt	about 10K~50K	Real-time generation	Not stored
ChannelSearch Parameters(Satellite,Frequency,Polarisation,Symbol Rate,NIT,Only Free Channels)	Configures antenna channel search parameters.	txt	about 10K~50K	Real-time generation	Not stored
Accessibility information(Subtitles state,Audio Description state)	Configures video accessibility status (subtitle generation).	txt	about 10K~50K	Real-time generation	Not stored

Data means any digital representation of acts, facts or information and any compilation of such acts, facts or information, including in the form of sound, visual or audio-visual recording.

3. User Data Access, Erasure and Portability

Individuals or legal entities using our Connected Products hereinafter referred to as ("Users") have the right, in accordance with the EU Data Act, to request access to, erasure of, or portability of data generated/collected by Connected Products.

These requests can be submitted via [9. Contact and Data Request Channel]

4. Data Sharing and Compliance with Requests for Data

Data generated by our Connected Products may be shared with third parties under Articles 4 to 7 of the EU Data Act, applicable to the following requesters:

4.1 Business-to-Business (B2B) Access Requests

Exclusively based on the User's explicit consent.

Contracts shall specify: Purpose limitation, Confidentiality obligations, Data security measures, Prohibition of misuse.

4.2 Business-to-Government (B2G) Access Requests

Based on Article 14-18 of EU Data Act, data may be shared with public authorities:

Permitted under Article 15 for emergencies or legitimate public tasks (e.g., natural disasters, public safety, pandemics).
Data transmitted via encrypted secure channels with strict purpose binding.
Government entities must submit formal written requests with access logging.
Data minimisation principle applies to all shared datasets.

4.3 Third Parties Requests Submission

Third parties may submit formal requests through [9.Contact and Data Request Channel].

5. Data Security and Protection Mechanism

To ensure security of data generated by Connected Products manufactured by Shenzhen SEI Robotics Co., Ltd., we implement the following technical and organizational safeguards throughout the processes of data transmission, storage, and access:

Implement full security encryption during storage and transmission to prevent data from unauthorised access, use or disclosure (such as by using SSL to encrypt many Services).
Regularly review practices regarding data collection, storage and processing (including physical security measures) to prevent unauthorised access to or tampering with our various systems and data.
Establish access rights management mechanism to authorize only necessary personnel to access data.
Conduct security and privacy protection training, testing and other activities to enhance employee awareness of and proficiency in data protection.
Use international and industry-recognised standards to protect your data and actively pursue relevant security and privacy protection accreditation.

6. Interoperability Notes

We ensure that the recipient can process the data in a structured, commonly used and machine-readable format in order to comply with the interoperability requirements of Articles 33 of the EU Data Act.

7.Data Use Restrictions and Prohibited Purposes

Without SEI's express written authorization or, unless legally required, data shall not be used for the following purposes:

Development of competing products.
Reverse engineering of algorithms.
Targeted advertising or profiling of users.

Any breach of these restrictions may result in legal consequences ad revocation of access.

8. Contact and Data Request Channel

Service channel	Email
China	Complain@seirobotics.net

9. Policy Updates

This policy will be updated regularly based on legal requirements and business needs. All updates will be announced through our official website and related channels.